Be available for frequent travel up to 21 days at a time
Travel is required upon short notice to location of catastrophe, which would most likely be out of state
Meet the physical demands required for the position including carrying and climbing a ladder
Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability and pay or deny losses
Be familiar with insurance coverage by studying insurance policies, endorsements, and forms
Work towards the resolution of claims, possibly attending arbitrations, mediations, depositions, or trials as necessary
Ensure that claims payments are issued in a timely and accurate manner

Bachelor’s degree or equivalent experience
Minimum of 2 years claims handling experience or comparable experience
Field claims experience with multi-line property and casualty claims and wind/hail
Proficient with Xactimate software
Above average communication skills (written and verbal)
Ability to resolve complex issues
Organize and interpret data
Ability to handle multiple assignments
Possess a valid driver’s license
Military experience is considered

matched 401(k)
fully-funded pension plan (once vested)
medical, prescription, dental and vision insurance
associate, spouse and child life insurance
supplemental sick pay
long term disability
health care flexible spending accounts
dependent care flexible spending accounts
generous paid time off including holidays, vacation days, personal time, sick leave and parental leave
adoption assistance
discounts on personal insurance
education matching gift program
student loan assistance program
gym membership and fitness class reimbursement program

Catastrophe Claims Representative

Key skills