Own senior-level relationships with assigned key accounts and act as a trusted advisor
Drive revenue through renewals, expansions, and cross-selling of Integrated Water Service offerings
Lead pricing, contract negotiations, and commercial planning
Coordinate with operations, engineering, safety, and compliance teams to ensure effective service delivery
Resolve customer issues and escalations while aligning expectations with execution
Develop multi-year account plans and provide market and performance insights
Maintain accurate forecasts, activity records, and reports in Salesforce

Bachelor’s degree in Business, Engineering, Environmental Science, or related field
5+ years of experience in key account management, sales, or commercial roles, preferably within water, wastewater, industrial services, utilities, or environmental services
Experience managing complex B2B accounts and long-term service contracts
Strong negotiation, forecasting, and cross-functional collaboration skills
Strong understanding of industrial or municipal water systems and service-based business models
Ability to manage multiple accounts and priorities in a dynamic environment
Regional travel up to 30–50%, depending on account location and business needs

Key Account Manager

Key skills