Systems Design Engineering Manager

Role Overview

• Lead team engineers towards effective execution and delivery of Services and Solutions in collaboration with key sales, business unit, research and development, and manufacturing stakeholders that maximizes customer success and company growth and profitability
• Ensure ownership and accountability for solution delivery with a focus on-time delivery, expenses, scope and quality while removing obstacles to move things forward and working with service delivery partners to increase capacity and scale
• Drive customer focus and insight with team through visiting key customers to reassure success and services value delivered providing feedback and insight to NI sales account strategy for services and solutions positioning and delivery
• Shadows team during engagements for real-time coaching and feedback to achieve NI and Customer success objectives
• Guides CCS strategy for local accounts through encouraging and enabling team to provide technical and customer insight from engagements to sales account managers
• Recruit and retain an impactful and engaged team having a network and pipeline of top project management and engineering talent
• Ensure proper onboarding of new staff while creating an environment within teams that inspires mastery of project management, technical, and industry/application skill, development of others, and customer centric thinking
• Align with cross-functional leaders and functions for strong collaboration and influence for seamless customer delivery and experience
• Understand and leverage metrics for data driven decision making to balance and forecast team costs and utilization towards demand and projected revenue impact

Requirements

• A bachelor’s degree or master’s degree in electrical engineering, computer science, or related discipline
• 10 years of relevant industry experience
• 5 years of experience managing teams of engineers and/or project managers
• Willingness to travel domestically up to 25% of the time
• Excellent verbal, written, interpersonal communication skills. Fluency in English
• Experience in managing development and delivery of NI Platform based systems and solutions
• Strong technical and executive communication skills
• Demonstrated ability to lead, coach, and work effectively with teams
• US Person (US Citizen or Green Card) ONLY, ability to oversee ITAR projects and qualify for DoD Clearances
• Authorized to work in the United States without sponsorship now and in the future
• Individuals with temporary visas such as E, F-1 (including those with OPT or CPT), H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. MUST be US Citizen or possess a Green Card

Benefits

• We provide a market-leading 401(k) and profit-sharing plan
• A variety of medical insurance plans, with dental and vision coverage
• Family formation benefits in addition to paid parental leave (maternal and paternal)
• Employee Assistance Program
• Tuition reimbursement
• Employee resource groups
• Recognition programs
• Work-life balance and flexible time off plans, inclusive of vacation, holiday, and sick leave