Provide on-site support during implantation and follow-up procedures involving Class III medical devices.
Troubleshoot technical issues during procedures and provide immediate, clinically sound recommendations.
Act as the subject matter expert (SME) on device function and clinical applications.
Educate physicians, nurses, and allied health professionals on device functionality, therapy benefits, and procedural workflows.
Conduct in-service trainings, workshops, and ongoing clinical education for new and existing users.
Support collection of clinical data and user feedback to support regulatory submissions, product development, and continuous improvement efforts.
Document field interactions in compliance with quality and regulatory standards.
Work closely with R&D, Regulatory, Safety, and Commercial teams to relay device deficiencies, clinical insights and support product refinements.
Assist with investigational device trials, product evaluations, and site initiation visits (as applicable).

Bachelor’s degree in Biomedical Engineering, Nursing, Life Sciences, or related field and a minimum of 7 years of experience in a clinical or field support role for implantable medical devices.
Demonstrated experience providing field support for intrathecal device during clinical procedures
Experience working in compliance with clinical trial regulations, SOPs, and study protocols.

Medical, Dental, Vision, & Life insurances
Fitness & Wellness programs including a fitness reimbursement
Short
and Long-Term Disability insurance
A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
Up to 12 company paid holidays + 3 paid days off for Personal Significance
80 hours of sick time per calendar year
Paid Maternity and Parental Leave benefit
401(k) program participation with company matched contributions
Employee stock purchase plan
Tuition reimbursement of up to $10,000 per calendar year
Employee Resource Groups participation

Field Clinical Engineer

Key skills