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Client Service Specialist at People Corporation | JobVerse
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Client Service Specialist
People Corporation
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Client Service Specialist
Canada
Full Time
1 day ago
H1B Sponsor
Apply Now
Key skills
Communication
Problem Solving
Collaboration
About this role
Role Overview
Develop and maintain relationships with clients and multiple insurance companies
Provide day to day management of client requests, claim activities, and the ongoing general administration and maintenance of group client activities
Interact with insurance companies, clients, advisors, and plan members to provide information in response to inquiries about products and services
Independently manage clients’ enrollments, terminations, amendments, salary and status changes, including data entry into internal systems
Provide support to Account Managers, including the set-up of new groups, client service, and administration
Maintain security and confidentiality of client information
Provide benefit plan administration training for new and existing clients
Assist clients with claims and online processing
Coordinate timely preparation and delivery of necessary client materials
Requirements
2+ years of professional experience in the group benefits industry
2+ years of professional experience working in a client focused environment with a commitment to service excellence
Completion of post-secondary education in a relevant field
To bring a positive and professional attitude that encourages collaboration and relationship building
To demonstrate strong conflict resolution skills, driving timely and effective outcomes
Excellent problem solving and troubleshooting skills
Excellent communication skills, both written and verbal
The ability to multi-task and prioritize to meet client and internal needs
Fluency in both French & English would be considered an asset
Benefits
Extended health care and dental benefits
A retirement savings plan with company contributions
A suite of Health & Wellness offerings
Mental Health programs and support for you and your family
Assistance for the completion of industry designations
Competitive compensation
Apply Now
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