Partner with business units to identify inefficiencies and automation opportunities
Conduct stakeholder interviews and requirements gathering sessions
Translate business needs into technical requirements and project scopes
Build and maintain strong relationships across departments
Manage IT project and portfolio intake, prioritization, and delivery using Jira
Maintain portfolio roadmaps and ensure strategic alignment with business objectives
Oversee multiple concurrent projects from initiation through delivery
Allocate resources effectively across the project portfolio
Track project dependencies, risks, and interdependencies across initiatives
Establish and monitor project timelines, budgets, and success criteria
Facilitate sprint planning, stand-ups, and retrospectives for IT projects
Create performance dashboards and ROI analyses for automation initiatives
Measure and report on project portfolio health and delivery metrics
Facilitate AI adoption and change management across the organization
Develop training materials and conduct user enablement sessions
Monitor adoption rates and gather feedback for continuous improvement
Provide regular status updates to leadership and stakeholders
Manage vendor relationships and external resources
Create and maintain project management standards and best practices
Ensure compliance with IT governance and security requirements

5 years of experience in IT project management, business systems, or technology consulting
Strong expertise in Jira for project and portfolio management, including custom workflows, dashboards, and reporting
Proven track record delivering complex technical projects on time and within budget
Experience managing project portfolios, including intake, prioritization, and resource allocation
Experience with SaaS ecosystems, workflow automation, and system integrations
Strong understanding of AI/ML technologies and automation platforms
Excellent business acumen and ability to translate technical concepts for non-technical audiences
Outstanding communication, facilitation, and stakeholder management skills
Experience with project management tools and methodologies (Agile, Scrum, Waterfall)
Professional certifications: PMP, CBAP, Agile/Scrum, or equivalent
Jira administration or Jira Portfolio/Advanced Roadmaps certification
Experience with change management frameworks and adoption strategies
Background in process improvement methodologies (Lean, Six Sigma)
Familiarity with ITIL or similar IT service management frameworks
Experience managing AI or automation implementation projects
Experience with Confluence for documentation and knowledge management

Technical Project Manager

Key skills