Facilitate live and virtual training sessions for new and experienced sales professionals
Teach mortgage fundamentals, Tinman workflows, compliance basics, and borrower engagement skills
Sales coach production roles (objection handling, disclosures, rate conversations, etc.)
Track trainee performance with KPIs such as speed-to-competency, talk-to-app ratios, and borrower satisfaction
Collaborate with peers to innovate training activities, roleplays, and assessments
Embody and enforce team IMPACT (Integrity, Mastery, Presence, Accountability, Clarity, and Tenacity)

2+ years mortgage experience
Strong public speaking and facilitation skills (in-person and virtual)
Confidence managing groups and energizing audiences
Basic understanding of mortgage lifecycle or proven ability to learn complex technical systems quickly
Hands-on experience with LOS platforms (Encompass, Blend, Optimal Blue, Melo, Salesforce, LOLA, Ignite) is preferred
Mortgage industry experience (LC, LOA, processor, or operations) preferred
Corporate training, coaching, or instructional design background preferred
Sales training or customer-facing leadership experience preferred
Certifications (ATD CPLP, SAFE Act, coaching credentials) preferred

Day One Coverage – Your benefits begin on your first day, so you’re supported from the start
Nationwide Medical, Dental & Vision Coverage – Comprehensive plans that travel with you, wherever you are
Mental Health Support When You Need It – Immediate access to virtual therapy with licensed providers for you and your eligible dependents (ages 6+), with your first few visits covered at no cost!
Health Savings Account (HSA) – Includes an employer contribution to help you plan for healthcare expenses
Employer-Funded Dependent Care FSA – Support for childcare and/or dependent care costs
Disability & Life Insurance – Provided at no additional cost to give you added peace of mind
Flexible PTO – Time off when you need it, so you can recharge and focus on what matters most
Extra Perks & Discounts – Including pet insurance, savings programs, and more to support life beyond work

Training Specialist

Key skills