CPI Systems Analyst I/II

Role Overview

• This position supports information technology applications through planning, design, implementation, maintenance, and optimization.
• Responsibilities include troubleshooting Beaker/LIS incidents, analyzing workflows, monitoring and resolving interface errors, and performing low to moderate complexity system build and configuration to ensure reliable and efficient application performance.
• The role also supports project execution by assisting with documentation, task planning, stakeholder communication, and coordination of moderate-complexity initiatives, working collaboratively with cross-functional teams to drive system enhancements and process improvements.
• A caregiver who excels in this role will:
• Participate in feasibility analysis, estimating, planning, designing, developing, prototyping, building, testing, implementing, quality assurance evaluation and modification of automated systems.
• Recommend solutions to enhance system functionality.
• Collaborate with system users and other IT professionals to evaluate, plan, design, implement, and provide ongoing optimization and preventative maintenance support for Beaker/LIS applications.
• Gather, validate, and translate technological requirements into design and development specifications while providing Beaker/LIS product management.
• Analyze, design, and build workflows to meet the needs of Beaker/LIS users.
• Analyze and diagnose Beaker/LIS related system problems, identify root cause, and then solve the problem or escalate issues to other appropriate IT staff when outside area of responsibility or expertise.
• Coordination of moderate complexity of Beaker/LIS projects.
• Assume on-call responsibilities as required.

Requirements

• Associate's Degree in Information Technology, Computer Science or related field and two years of implementation, support and management of computer-based information systems experience preferably in a health care or lab environment or two years of clinical experience in a role utilizing the systems supported by this position (Epic, Beaker, LIS) OR Bachelor’s Degree and one year of experience OR High School Diploma/GED and four years of clinical or implementation, support and management of computer-based information systems experience preferably in a health care or lab environment.
• Experience typically supported by a license in a medically related field such as nursing, respiratory, lab, or technical certification in a related field.
• Certification/proficiency in one or more Epic applications Beaker certification/proficiency or other Lab Informatics System certification.
• For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of position start date.

Benefits

• We know that fully supporting our caregivers is what creates the best outcomes for our patients.
• Our outstanding, comprehensive offerings are an investment in your health, well-being and future.