Technical Training Content Creator

Role Overview

• Create and update technical training materials (presentations, manuals, e-learning modules, job aids).
• Ensure training content aligns with product updates, safety standards, and service requirements.
• Standardize training resources across product lines (loaders, haul trucks, drills, surface drills, rotary drills).
• Assist the Technical Training Specialist with planning and delivering in-class, virtual, and hands-on training.
• Set up classrooms, equipment, and training aids for sessions.
• Provide technical demonstrations and act as a resource for learners.
• Collect, analyze, and report trainee feedback to improve course content and delivery.
• Provide follow-up support to trainees to reinforce learning.
• Maintain training records in coordination with the L&C Administrator.
• Act as a technical support contact for new hires during their onboarding period.
• Provide coaching and guidance on key equipment and processes.
• Support supervisors with technical queries related to training.
• Work with managers and technical teams to identify key training priorities annually.
• Monitor emerging product lines, service issues, and technology changes that require training updates.
• Recommend adjustments to training plans to address skills gaps.
• Stay current with product developments and industry best practices.
• Propose and support new methods of training delivery (simulators, blended learning, microlearning).

Requirements

• A 2-year Technical Degree/Diploma in a mechanical discipline (ex: HD Equipment, Electrician).
• Minimum 5 years of technical experience.
• Training in key aspects of technical and operator trades.
• Ability to work in a team environment.
• Excellent written and verbal skills including detailed site visit reports.
• Bilingual in both French and English is considered an asset.
• Ability to train and transfer knowledge to others.
• Flexible, self-motivated, and driven to achieve customer satisfaction, goals, and targets.
• Strong investigation and diagnostic skills.
• Computer literacy.
• Knowledge of customer’s industry.
• Superior customer relations and active listening skills.
• Ability to travel is essential.
• Positive attitude.

Benefits

• The opportunity to make an impact on our Divisions’ performance.
• The opportunity to be part of an ambitious team, in an industry leading business.
• The opportunity to reach your full potential.
• An excellent comprehensive compensation package including a pension plan with matching, competitive health, dental, life and disability benefits as well as ongoing development and training.