Create and update technical training materials (presentations, manuals, e-learning modules, job aids).
Ensure training content aligns with product updates, safety standards, and service requirements.
Standardize training resources across product lines (loaders, haul trucks, drills, surface drills, rotary drills).
Assist the Technical Training Specialist with planning and delivering in-class, virtual, and hands-on training.
Set up classrooms, equipment, and training aids for sessions.
Provide technical demonstrations and act as a resource for learners.
Collect, analyze, and report trainee feedback to improve course content and delivery.
Provide follow-up support to trainees to reinforce learning.
Maintain training records in coordination with the L&C Administrator.
Act as a technical support contact for new hires during their onboarding period.
Provide coaching and guidance on key equipment and processes.
Support supervisors with technical queries related to training.
Work with managers and technical teams to identify key training priorities annually.
Monitor emerging product lines, service issues, and technology changes that require training updates.
Recommend adjustments to training plans to address skills gaps.
Stay current with product developments and industry best practices.
Propose and support new methods of training delivery (simulators, blended learning, microlearning).
Requirements
A 2-year Technical Degree/Diploma in a mechanical discipline (ex: HD Equipment, Electrician).
Minimum 5 years of technical experience.
Training in key aspects of technical and operator trades.
Ability to work in a team environment.
Excellent written and verbal skills including detailed site visit reports.
Bilingual in both French and English is considered an asset.
Ability to train and transfer knowledge to others.
Flexible, self-motivated, and driven to achieve customer satisfaction, goals, and targets.
Strong investigation and diagnostic skills.
Computer literacy.
Knowledge of customer’s industry.
Superior customer relations and active listening skills.
Ability to travel is essential.
Positive attitude.
Benefits
The opportunity to make an impact on our Divisions’ performance.
The opportunity to be part of an ambitious team, in an industry leading business.
The opportunity to reach your full potential.
An excellent comprehensive compensation package including a pension plan with matching, competitive health, dental, life and disability benefits as well as ongoing development and training.