Provides direct supervision and leadership to assigned team(s)
Oversees daily AR operations, including cash application and invoice processing
Ensures accuracy, timeliness, and compliance of AR operations
Monitors, analyzes, and reports on AR performance metrics
Reviews and approves customer credit limits and account write-offs
Supports escalated accounts and complex customer situations
Identifies and implements process improvements, including automation and efficiency initiatives
Makes operational and credit decisions within defined limits

Associate’s degree (or equivalent education) required
Bachelor’s degree in Accounting, Finance, or related field preferred
5+ years of progressively responsible work experience in Accounts Receivable, Collections, or Cash Application required
Prior supervisory or team leadership experience strongly preferred
Advanced proficiency in Microsoft Excel (including VLOOKUP, PivotTables)
Strong working knowledge of Microsoft Word, Outlook, PowerPoint, and SAP/ERP systems
Strong analytical and critical thinking skills, with the ability to identify trends, resolve issues, and recommend process improvements
Excellent interpersonal, oral, and written communication skills, with the ability to interact effectively across all organizational levels, including senior management and external customers
Strong organizational, time management, and problem-solving abilities

Medical, Dental, Vision
Wellness Program
Health Savings Account (HSA) with a company contribution
Voluntary Benefits (Life, AD&D, Disability)
401(k) retirement plan with a 7.5% company contribution
Time Off Programs – 22 days Paid Time Off (PTO), 9 Company Holidays, 2 Volunteer Days

Accounts Receivable Supervisor

Key skills