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Staff Software Engineer, Infrastructure at Decagon | JobVerse
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Staff Software Engineer, Infrastructure
Decagon
Website
LinkedIn
Staff Software Engineer, Infrastructure
United States
Full Time
5 hours ago
$300,000 - $430,000 USD
No H1B
Apply Now
Key skills
AWS
Azure
Cloud
Google Cloud Platform
Grafana
Kubernetes
Prometheus
Terraform
AI
ML
GCP
Google Cloud
EKS
AKS
GKE
Datadog
OpenTelemetry
GitOps
Caching
CI/CD
Communication
About this role
Role Overview
Design and implement critical infrastructure services with strong SLOs, clear runbooks, and actionable telemetry.
Partner with research and product teams to architect solutions, set up prototypes, evaluate performance, and scale new features.
Tune service latencies: optimize networking paths, apply smart caching/queuing, and tune CPU/memory/I/O for tight p95/p99s.
Evolve CI/CD, golden paths, and self-service tooling to improve developer velocity and safety.
Support various deployment architectures for customers with robust observability and upgrade paths.
Lead infrastructure-as-code (Terraform) and GitOps practices; reduce drift with reusable modules and policy-as-code.
Participate in on-call and drive down toil through automation and elimination of recurring issues.
Requirements
8+ years building and operating production infrastructure at scale.
Depth in at least one area across Core/Data/AI-ML/Platform/Voice, with curiosity to learn the rest.
Proven track record meeting high availability and low latency targets (owning SLOs, p95/p99, and load testing).
Excellent observability chops (OpenTelemetry, Prometheus/Grafana, Datadog) and incident response (PagerDuty, SLO/error budgets).
Clear written communication and the ability to turn ambiguous requirements into simple, reliable designs.
Experience being an early backend/platform/infrastructure engineer at another company
Strong Kubernetes experience (GKE/EKS/AKS) and experience across multiple cloud providers (GCP, AWS, and Azure)
Experience with customer-managed deployments
Tech Stack
AWS
Azure
Cloud
Google Cloud Platform
Grafana
Kubernetes
Prometheus
Terraform
Benefits
Medical, dental, and vision benefits
Take what you need vacation policy
Daily lunches, dinners and snacks in the office to keep you at your best
Apply Now
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