Implementation Specialist, Nursing Health Education

Role Overview

• Leading, managing, and monitoring multiple complex projects from a Sales to Implementation perspective
• Collaborating with cross-functional teams to ensure alignment and successful project execution
• Managing project delivery within predefined goals, balancing time to market, quality, and resource availability
• Facilitating meetings to gather input, align expectations, and make informed decisions
• Interfacing Product and Support Teams to address customer issues and training requirements
• Maintaining a customer-focused orientation throughout the project
• Tracking and reporting on project milestones, deliverables, and key performance indicators
• Developing and maintaining project plans, documentation, and risk logs
• Aligning project deliverables and tasks with the overall vision/strategy
• Negotiating with key stakeholders to consider customer impact and review resource allocation
• Assessing and improving processes to enhance operational efficiency and effectiveness
• Building and maintaining strong relationships with stakeholders across the organization
• Managing stakeholder expectations and ensuring effective communication throughout the project lifecycle
• Conducting post-project evaluations and providing ongoing support to ensure ongoing effectiveness and efficiency

Requirements

• health information systems, technology, or equivalent experience
• proven experience in project management tools preferred
• proficient knowledge of project planning tools such as Microsoft Visio, Project, Planner, and Teams, Miro, Confluence
• project delivery skills including accurate project planning, delivering milestone dates and managing resources effectively
• organization/project planning, time management, and communication management skills across multiple functional groups and departments
• experience supporting teams in identifying, researching, and coordinating resources to troubleshoot/diagnose complex project issues
• interpersonal, communication, and presentation skills applicable to a wide audience including senior leadership and customers

Benefits

• country specific benefits
• annual incentive bonus