Senior Manager, Hospitality – Fixed-Term

Role Overview

• Act as a subject matter expert on B2B hosting, hospitality, and relative industry knowledge
• Showcase forward-thinking initiative to identify the best strategic opportunities and deliver best-in-class solutions to the client
• Develop and deliver polished client deliverables and other critical framework materials to support client decision-making
• Ideation, operations, and delivery of numerous hospitality projects, informed by established hospitality strategy
• Manage project budgets from initial build through reconciliation
• Maintain a working relationship with existing partners, vendors, and properties on behalf of the client and Wasserman
• Set, communicate and maintain timelines on every project to remain ahead of client expectations
• Research, planning, and execution of site visits on behalf of client and projects
• Manage event on-site execution, including set-up, staffing, guest logistics, stakeholder communications, vendor organization and problem-solving
• Core knowledge of all Wasserman service offerings, including proactive identification of when to involve related teams in project-related or independent needs
• Collaboration with other Wasserman service teams as necessary based on project need
• Anticipate challenges and proactively handle any arising issues across various entities to ensure flawless execution
• Deliver quality events that meet (and hopefully exceed) client expectations
• Provide feedback and periodic reports to stakeholders as necessary
• Conduct post–event evaluations and recaps to showcase event success and ROI
• Understand the landscape of our client’s business/sector, as well as the industry contexts for their investments
• Confidently comprehend the role of hospitality programs as it relates to individual client business objectives and the “big picture”
• Garner strong client and partner relationships for future events, including possessing a strong working knowledge of Wasserman capabilities to further these opportunities

Requirements

• Minimum 5 years of experience in high-end event management, hospitality, and/or corporate events industry, preferably in sports or entertainment
• Bachelor’s degree in hospitality management, marketing or related field; Hospitality certification is a plus
• Proven experience as an event planner or organizer, preferably in the high-end hosting space
• Impressive portfolio of previously managed events
• Self-starter who requires minimal supervision to meet and carry out event and service responsibilities
• Excellent customer service, time management and communication skills
• Basic sales skills and ability to build productive business/vendor relationships
• Ability to identify and maximize event opportunities
• Ability to prioritize and manage multiple projects independently
• Up-to-date and informed knowledge of the sports and entertainment industries
• High level of initiative and interpersonal skills and ability to work well independently and in a team environment
• Genuine passion for hospitality, events, and hosting
• Negotiation experience
• Self-motivation, enthusiasm and willingness to learn
• Strong attention to detail and highly organized
• Proficiency in Microsoft Office applications (extensive expertise in Microsoft PowerPoint and Excel) and knowledge of common event management software
• Understanding of KeyNote
• Understand basics of marketing and promotion techniques
• Ability to assess a situation and quickly recommend solutions
• Working knowledge of project management fundamentals
• Must be able to multi-task and be flexible enough to react under fast-paced, stressful circumstances and tight deadlines
• Must be flexible and willing to travel (multi-day, weekends, and short-notice travel expected)

Tech Stack

• React

Benefits

• Health insurance
• 401(k) matching
• Paid time off
• Flexible work arrangements