Collaborate closely with Technology Solutions leads and key business stakeholders (brokers, market leaders, client teams) to maintain clear alignment on program priorities, milestones, and outcomes across the Occupier Leasing technology roadmap.
Support end-to-end program execution by coordinating workstreams, tracking dependencies, capturing decisions, and maintaining clear documentation of scope, status, risks, issues, and next steps.
Partner with Product Management, Delivery, Data, Research, Enablement, Support, and business leaders to ensure consistent communications, clean handoffs, and shared understanding of what is being delivered and why.
Create concise, decision-ready artifacts to support program governance and reporting, including executive-ready status updates, milestone tracking, RAID logs, and materials for steering discussions and stakeholder forums.
Help facilitate prioritization conversations by translating stakeholder inputs into clear tradeoffs, sequencing considerations, and outcome-based framing to support delivery planning.
Identify and escalate execution risks early, including impacts to timeline, adoption, or operating readiness, and support the development of mitigation plans in partnership with program and workstream owners.
Coordinate release readiness activities in partnership with enablement and support teams, ensuring training inputs, communications, documentation, support readiness, and adoption considerations are incorporated into delivery plans.
Support post-release follow-through by monitoring feedback loops, tracking stabilization needs, and helping coordinate enhancements and operational improvements to sustain adoption and value realization.
Establish and maintain a strong understanding of leasing workflows, core metrics, and the data required to support pipeline management, deal execution, client deliverables, and reporting.
Drive consistency and quality across program artifacts through strong attention to detail, organizational discipline, and adherence to team standards.
Requirements
Bachelor’s degree in Business, Information Systems, Analytics, Real Estate, Computer Science, or equivalent education or experience.
3–6 years of experience in product operations, product delivery support, program coordination, business operations, or a related role supporting enterprise technology programs.
Experience supporting technology releases and go-lives (cutover, readiness planning, stakeholder communications, training coordination, stabilization).
High attention to detail, strong organizational skills, and a passion for operational rigor—tracking commitments, closing loops, and ensuring follow-through.
Demonstrated experience coordinating complex, cross-functional initiatives with multiple stakeholders, dependencies, and competing priorities.
Strong analytical and problem-solving skills, with comfort identifying risks, managing tradeoffs, and operating with urgency in a fast-paced environment.
Strong proficiency with Excel and PowerPoint is required; experience producing executive-ready reporting and program materials is strongly preferred.
Knowledge of commercial real estate concepts and leasing workflows is strongly preferred.