Manage employee devices, accounts, and access (laptops, mobile devices, SaaS tools)
Administer identity and access management (SSO, MFA, role-based access)
Support onboarding and offboarding while maintaining security and compliance
Maintain and troubleshoot networks, endpoints, and cloud-based systems
Monitor system health, patching, and updates
Respond to IT support requests and resolve issues quickly
Assist with HIPAA, SOC 2, and security audits
Document IT processes, policies, and procedures

3+ years of experience in IT administration or systems support
Experience supporting macOS and Windows environments
Familiarity with cloud platforms (AWS, Azure, or GCP)
Understanding of networking basics (DNS, VPNs, firewalls)
Experience with endpoint management and MDM tools
Familiarity with HIPAA, HITRUST, or SOC 2 controls
Experience with tools like CrowdStrike, Okta, Google Workspace, Microsoft 365, Jamf, and Intune
Exposure to security incident response or vulnerability management
Ability to work in a fast paced, team environment.
Have a valid Drivers License and REAL ID
Applicants must be currently authorized to work in the United States on a full-time basis.

IT Administrator

Key skills