Identify, evaluate, and select qualified delivery service providers to support last-mile and mid-mile logistics.
Lead the onboarding process, including due diligence, contracts, and system integration.
Negotiate terms, pricing, service level agreements (SLAs), and contractual obligations with DSPs.
Develop and maintain a portfolio of preferred delivery vendors.
Ensure contracts are up to date, compliant, and aligned with company policies and legal requirements.
Monitor vendor KPIs including on-time delivery, cost efficiency, service quality, and compliance.
Collaborate with operations teams to address performance issues and implement corrective actions.
Analyze delivery costs and identify savings opportunities through supplier consolidation, route optimization, or renegotiation.
Support budgeting and forecasting related to transportation and delivery expenses.
Work closely with logistics, legal, finance, and customer service teams to ensure alignment across all DSP-related activities.
Participate in process improvement initiatives related to delivery operations.
Stay current on market trends, new delivery technologies, and regulatory changes. Assess supply risks and develop contingency plans.

Bachelor’s degree in supply chain management, Logistics, Business Administration, or related field.
3–5 years of experience in procurement, preferably within logistics or delivery services.
Strong negotiation and vendor management skills.
Knowledge of transportation and last-mile delivery operations.
Proficiency in procurement and ERP tools (e.g., SAP, Coupa, Oracle).
Strong analytical and communication skills.
Ability to work in a fast-paced, deadline-driven environment.

Director of Delivery Service Provider – Procurement

Key skills