Key skills
ERPCommunication
About this role
Role Overview
- Define and implement production quality standards, specifications, control plans, and inspection procedures for contract manufacturing partners
- Establish key quality compliance factors and ensure adherence to Hyper’s quality requirements and customer expectations
- Lead inspection, testing, and evaluation methods to verify product and process reliability
- Own customer quality processes including complaint management (CQM), returns (RMA), and corrective action
- Collect, analyze, and report quality data; maintain Quality KPIs and performance dashboards
- Assess supplier and manufacturing partner Quality Management Systems (QMS) and support system maturity improvements
- Ensure incoming, in-process, and final product inspections effectively detect deviations from standards
- Support new product development and creation of quality-related SOPs and control documentation
- Review and audit manufacturing partners through on-site assessments and quality system evaluations
- Prepare and maintain quality documentation, reports, and order-level quality records
- Partner with Supply Chain, Engineering, and Operations across the value stream to resolve quality issues and implement corrective actions
- Lead continuous improvement initiatives using Lean, 5S, and error-proofing methodologies
- Support testing and validation activities to ensure compliance with electrical and product performance requirements
- Maintain communication with suppliers, partners, and internal stakeholders regarding quality performance and expectations
Requirements
- Bachelor’s degree in Engineering, Business, Computer Science, or a related technical discipline
- 5+ years of experience in quality engineering or quality assurance
- Strong experience with ERP systems and quality data management
- Working knowledge of Quality Management Systems and ISO-based standards
- Ability to read and interpret engineering drawings, blueprints, and schematics
- Experience leading continuous improvement initiatives using Lean, 5S, and root-cause methodologies
- Electrical testing knowledge or experience in electrical manufacturing environments.
Tech Stack
- ERP
Benefits
- Comprehensive benefits, including employer-paid medical, dental, and vision coverage
- 401(k) with company match
- Opportunities for professional growth and development