Lead the design and architecture of Dynamics 365 solutions—Field Service experience preferred
Collaborate with clients to understand business needs and translate them into effective technical solutions
Deliver CRM platforms that are reliable, intuitive, and built for long-term value
Navigate ambiguous client environments with evolving requirements—all about enabling client success
Push boundaries by recommending modern tools, approaches, and innovations
Ask the right questions to uncover root causes and deliver solutions that solve the real problem
Architect maintainable, scalable solutions that uphold security, data governance, and best practices
Work collaboratively across teams, combining diverse skills and perspectives to drive outcomes

7+ years of experience with Microsoft Dynamics CRM, including architecture, configuration, customization, and integration
Deep understanding of Dynamics 365 modules—Customer Service, Sales, Customer Insights and Contact Center experience highly preferred
Proven ability to lead architecture and implementation for enterprise CRM projects
Deep understanding of integrations, data modeling, and CRM best practices
Excellent communication and consulting skills—able to engage both technical and non-technical stakeholders
Familiarity with the Power Platform (Power Automate, Power Apps), Azure services, and related tools
A collaborative, problem-solving mindset with a drive to learn and grow.

MS Dynamics Architect

Key skills