Meet and exceed customer satisfaction goals by ensuring accurate profiling, delivering tailored solutions, and maintaining a customer-centric approach aligned with Service Excellence Standards
Achieve and surpass individual sales targets while contributing to office-wide sales objectives by effectively identifying cross-selling and referral opportunities
Ensure compliance with all internal controls and regulatory requirements, minimizing risk to the bank and safeguarding against fraudulent activity
Maintain high levels of accuracy and completeness when opening deposit accounts, processing loan applications, and conducting financial transactions
Strengthen customer relationships by successfully referring clients to other lines of business (Wealth Management, Mortgage Lending, etc.) and fostering team collaboration.
Requirements
High school diploma or equivalent required
Minimum of 2 years in banking or a related position with proven success in meeting sales goals and delivering exceptional customer service
Proficient in Microsoft Office programs
Familiarity with the West York area and its community is highly preferred
Multitasking, attention to detail, and interpersonal communication skills.
Benefits
Benefits package including Health (starts on 1st of month after start date)
Dental, and Vision Insurance
Free/low cost supplemental health insurance programs for orthopedic/imaging services and high cost prescriptions
401K with up to 4% employer match
Generous PTO package plus twelve (12) Bank paid holidays
Career growth and ongoing training and development opportunities