Supervise the entire property staff to ensure all duties are being completed effectively and in a timely manner.
Guide staff in ensuring timely collection of rents.
Use and oversee persistent and aggressive collection actions to minimize revenue loss, delinquency, and promotes high economic occupancy.
Follow established company and legal requirements related to the eviction process.
Manage the accounts receivable process at the property and ensures timely recording of payments.
Stay up to date with accounts payable, and make certain all invoices are accurately recorded, approved, and paid.
Coordinate and oversee marketing and sales programs.
Maintain market information including amenities, facilities, and pricing.
Prepare for and participate in weekly leasing activity call.
Complete regular review of financial statements and reports on status of the properties.
Report to review include weekly leasing, monthly operating, rent roll, delinquency, budget comparison, occupancy, and monthly billing reconciliations.
Review and analyze monthly operating reports with the idea of increasing income and reducing costs.
Review, complete and follow up on weekly leasing reports and monthly financial reports.
Investigate all complaints, disturbances and violations and resolves the issues.
Oversee all facilities management for property including land, building, and equipment.
Conduct routine site inspections to ensure that the physical aspects of the community meet established standards regarding the grounds, curb appeal, risk management & safety requirements, cleanliness, and general appearance, and implements corrective measures as necessary.
Enforce all policies and procedures.
Maintain compliance by ensuring all property records (leases, addenda, reports, etc.) are kept in accordance with all legal requirements and company policies and practices.
Identify and implement opportunities for increasing revenue potential, including proposing and justifying capital improvements to enhance the assets value, optimize return on investment, and promote long-term financial growth for the community.
Assist in formulating the communitys annual operating and capital budgets and implements programs designed to achieve the communitys financial, operating, and resident services goals.
Use sound financial measures to ensure that budget and financial goals are met.
Produce timely and accurate administrative, accounting, and other reports.
Provide analysis and explanation for budget variances that occur.
Hire and oversee contractors, vendors, and other service providers in accordance with company vendor compliance requirements.
Coordinate and oversee vendor program including competitive bidding and contract compliance.
Work with other departments within the company to plan, schedule, and coordinate general maintenance, major repairs, remodeling, and/or construction projects for the property.
Hire, supervise, train, and lead community team members to achieve property and company operational goals.
Requirements
Bachelors Degree in Business, related field, or its equivalent, preferred.
In lieu of degree, equivalent experience in residential properties, rental operations, or related business operations is required.
Minimum of three years supervisory experience, preferably in residential properties, rental operations, or related business operations required.
Carbon Literacy Certification or willingness to undertake training.
Relevant experience running a property, even better at a university/college.
Strong interpersonal and communication skills, including the ability to build and maintain quality relationships.
Experience within a fast paced, target driven environment with strong focus on sales and marketing.
Be proficient in working with technology and adaptable to online systems.
Computer Skills: Property Management software, RealPage or like systems.
Experience with MS Office, Outlook, MS Word and Excel.
Benefits
Competitive and flexible medical, dental, and vision plans
Competitive 401K match
Health Savings Accounts (HSA) with generous company contribution
Flexible Spending Accounts (FSA)
Paid vacation time and holidays
Paid parental leave
Paid sick leave for all employees
Summer Friday program for corporate positions
MOJO monthly team events
EAP and LifeCare program for employees and family members
Paid volunteer time
Voting leave
Foundations peer cohort onboarding and mentoring program