Provide exceptional customer service to residents, prospective residents, and their guests.
Create a welcoming and inclusive atmosphere by promptly addressing concerns.
Assist residents with inquiries, concerns, and requests in a friendly manner.
CAs play a significant role in the leasing and marketing process.
Develop and implement engaging activities, events, and programs that foster community spirit.
Assist with administrative tasks such as managing resident inquiries and maintaining accurate records.
Promote a safe and secure living environment by adhering to community policies.

Strong communication and interpersonal skills, with the ability to work with diverse groups of people.
Demonstrated ability to lead, motivate, and mentor others.
Ability to work effectively in a team environment.
Strong organizational and time management skills.
Knowledge of or willingness to learn about campus resources and services.
Understanding of and commitment to diversity, inclusion, and respect.
Basic computer proficiency and ability to learn software applications.
Flexibility to work evenings, weekends, and occasional special events.
Ability to be on-call for emergencies.
Current account is in good standing (if current resident).

Community Assistant

Key skills