Lead reliability-focused design and readiness reviews for new and existing services
Build, operate, and continuously improve our observability stack
Own and evolve incident management practices
Plan and execute disaster recovery exercises and game days
Perform capacity planning and cost optimization for our cloud infrastructure
Identify and drive down systemic reliability risks across application, infrastructure, and process layers
Collaborate closely with Developer Experience, Security, and product engineering to embed reliability best practices
Participate in and help continuously improve the on-call rotation

5+ years of experience in Site Reliability Engineering, Production Engineering, Infrastructure Engineering, or a closely related role
Strong experience operating modern cloud infrastructure, ideally on AWS
Proficiency with at least one programming language used at Transcend (e.g., JavaScript, Typescript, or Python)
Hands-on experience with infrastructure-as-code and CI/CD tooling (e.g., Terraform, CloudFormation)
Deep familiarity with observability and monitoring systems (e.g., Datadog or equivalent)
Proven track record running incident response and post-incident analysis
Excellent communication and collaboration skills
Comfort participating in an on-call rotation
Minimum level of education: Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related technical field

Senior Site Reliability Engineer

Key skills