Manager, People Operations

Role Overview

• Own HRIS (Rippling) configuration, workflows, and data integrity
• Lead benefits administration, enrollments, changes, and troubleshooting
• Partner with brokers and vendors to ensure strong service delivery
• Execute payroll inputs, audits, and compliance with Finance
• Ensure multi-state and global employment compliance
• Maintain SOPs for People operations, benefits, and payroll
• Manage audits and regulatory filings (ACA, EEO-1, workers’ comp)
• Own leave administration and benefits compliance processes
• Partner with IT on access provisioning and offboarding
• Maintain accurate employee records and documentation
• Identify operational risks and proactively resolve system gaps
• Partner with the Director on People analytics and reporting
• Support benefits communication and execution
• Serve as escalation point for operational People issues
• Additional duties as assigned

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience)
• 5–8 years of People Operations or HR Operations experience
• Hands-on ownership of HRIS platforms (Rippling or similar), including configuration and reporting
• Strong experience with benefits administration, including open enrollment, vendor management, and employee support
• Working knowledge of U.S. employment law and compliance across multiple states
• Experience partnering with Finance and Payroll teams on compensation and payroll execution
• High attention to detail with a track record of maintaining accurate data and documentation
• Ability to create and maintain operational SOPs and process documentation

Benefits

• medical, dental, and vision coverage with strong employer contribution
• FSA and HSA options (with potential employer contributions)
• a 401(k) with company match
• generous paid time off
• paid parental leave
• mental health and family-planning support
• access to professional development resources