Technical Support & Escalation: Senior technical resource for endpoint management services
Endpoint Management (Google Endpoint, JAMF & Crowdstrike): Design, implement, and maintain configuration profiles
Security Operations (EDR): Manage the deployment and health of the EDR agent
Identity & Collaboration: Administer the Google Workspace environment
Cross-Functional Strategy: Act as the technical glue between Help Desk and Security
Vendor Management: Manage relationships with IT vendors related to desktop software

Deep understanding of IT systems and technologies (network architecture, cloud infrastructure, cybersecurity, etc.)
Project Management Skills: Plan, implement, and deliver IT projects
Leadership and Team Management: Guide, mentor, and support the IT team
Strategic Planning and Decision Making: Align IT strategy with business objectives
Partnerships: Partner with Help Desk and SecOps teams
Bachelor’s degree in Computer Science or a related field, or relevant work experience
Certifications such as ITIL Foundation, Microsoft Certified Solutions Expert (MCSE), CompTIA A+, Network+, CISSP are highly valued
5+ years in Systems Administration with a focus on Endpoint Management and IT operations
Experience managing and supporting multiple operating systems (Apple, Microsoft, Google)

Senior Systems Administrator – Endpoint, Security

Key skills