Building and maintaining effective working relationships with sales team, vendors, clients, and end-users.
Partnering with assigned sales rep to manage the day-to-day activities of all accounts.
Preparing sales quotes.
Processing and managing complex orders.
Invoicing and collecting payments, and releasing for shipment to clients.
Answering questions regarding changes and status of orders.
Ensuring thorough knowledge of product lines and options to clients.
Resolving issues related to order, shipment and payments.
Other duties as assigned.

Detailed individual
Sense of urgency and the ability to prioritize
Good judgment and the ability to make timely and responsible decisions affecting the needs of the customer
Able to build relationships with colleagues and clients
Able to juggle multiple projects and handle pressure without letting it distract from the quality of work
Self-motivated and able to work with minimal supervision
Great customer service and communication skills

Client Services Specialist

Key skills