Develop and implement test plans, test cases, test scripts, and test reports for multiple software projects of varying sizes and technology platforms (web, mobile, and desktop)
Liaise with product owners, developers, UX/UI designers, support analysts, technical writers, and product/engineering leadership
Conduct in-depth manual regression testing and test of new features and fixes every day
Document and inform the development team of defects with clear communication of quantitative and qualitative findings derived from test results
Track quality assurance metrics, like defect densities and open defect counts, and monitor efforts to resolve product issues and provide updates
Ensure that the final product of every release satisfies the defined requirements and meets end-user expectations
Stay up to date with new testing tools and test strategies
Take initiative to identify areas to improve internal processes related to product release management and bug fixes
Demo new release functionality to our internal customer support team so they can become familiar with the new product features

BA/BS degree in Computer Science, Engineering or a related science/technology-based discipline is highly preferred
5+ years of hands-on experience in a manual software testing role with proficiency in performing regression, ticket, and performance testing required
Experience with Jira required
Experience with ERP/accounting systems and/or eCommerce platforms required
Experience working in a Scrum/Agile environment required
Experience with payment gateways and Xray software preferred
Experience working or testing APIs (Rest or SOAP) preferred
Excellent interpersonal skills including analytical, organizational, and issue resolution
Ability to organize, self-manage, follow-through, coordinate, and prioritize
Great problem-solving skills and a keen interest in new technology
Diligent and meticulous with high regard for best practices
Proficiency in creating test plans and defect tracking processes
Proficiency in conducting black box and white box testing
Excellent verbal and written communication
Strong interpersonal skills.

QA Engineer II – Manual

Key skills