Perform the task of benefit education and validation
Face to face review of inpatient benefits
Authorization and collecting inpatient, observation, and outpatient in a bed liability
Handle accurate verification and calculation of patient liabilities
Assess and collect copays, deductibles, co-insurance and balances after financial assistance
Utilize face to face communication with patients during their stay to collect estimated patient liability
Completion of pre-registration and registration tasks
Monitor missed collection opportunities and follow-up

1+ years of customer service experience
High School Diploma/GED Required
CRCR (Certified Revenue Cycle Representative) Required within 6 months of hire (Company Paid)

Financial Counseling Specialist

Key skills