Oversee daily office, field, and lab activities to ensure efficient workflow and timely project execution.
Maintain and improve quality of CMT&I services, ensuring compliance with industry standards, internal procedures, and client requirements.
Provide leadership, mentoring, training, and performance feedback for field technicians, lab staff, and administrative personnel.
Manage staffing levels, scheduling, resource allocation, and project assignments.
Support operational administration, proposals, estimating, and client communication.
Facilitate efficient billings and collections through close and constant collaboration with the project controls (PC) team and the finance and accounting (F&A) team.
Serve as primary point of contact for local jurisdictional compliance needs, including Fire Marshal and facility requirements.
Ensure facility maintenance, equipment readiness, supply management, and safety standards.
Coordinate with the Lab Supervisor on lab operations, quality control, and workflow.
Build and maintain strong client relationships through consistent communication and service delivery.
Review field and lab reports for accuracy, timeliness, and technical quality.
Assist in the development of annual budgets and monitor office revenue and expenses.
Participate in regional management meetings, strategic planning discussions, and cross-functional initiatives.
Promote a culture of professionalism, teamwork, customer service, and continuous improvement.
Requirements
Extensive experience in construction materials testing and inspection (8+ years).
Demonstrated experience supervising field or lab personnel in a CMT&I environment.
Strong understanding of operations, project workflows, and quality requirements.
Ability to lead teams, coach staff, build culture, and resolve operational challenges.
Strong communication and client-interface skills.
Working knowledge of local agency requirements and code requirements affecting CMT&I operations.
Experience with scheduling, resource management, and project coordination.
Benefits
We offer medical, dental and vision coverage with multiple plan options, including no-cost employee-only medical coverage.
We offer vacation time, paid holidays, sick & safety leave (SSL) and paid parental leave.
We help employees plan for the future with a 401(k) and company match.
To provide protection and peace of mind, we offer Life, AD&D (Accidental Death & Dismemberment) and Disability insurance.
We are committed to safety as part of our quality of life core value, and we provide approved PPE at no cost and reimbursement for prescription safety glasses and protective footwear.
We provide clear career paths, learning resources and development programs allowing you to see how you can grow and advance within the company.
We offer internal certifications on specific skills and support external credentials through tuition reimbursement.
We support Employee Communities (ECs), voluntary, employee-led groups that create connections, belonging and shared purposes.
May vary by project demands and regional workloads, but we are committed to providing reasonable accommodation to help employees manage their personal and professional responsibilities.