Key skills
CommunicationRemote Work
About this role
Role Overview
- Assist clients remotely through phone, email, and online messaging
- Manage reservations, booking updates, cancellations, and special requests
- Share clear and detailed information regarding destinations and travel policies
- Monitor upcoming departures and proactively contact clients when necessary
- Professionally resolve inquiries and concerns to maintain high customer satisfaction
Requirements
- Strong written and verbal communication abilities
- Background in customer service (travel industry experience is a plus)
- Detail-oriented and highly organized
- Able to work independently in a remote setting
- Quick to adapt to booking platforms and digital tools
- Enthusiastic about helping others travel smoothly
Benefits
- 100% remote work environment
- Flexible scheduling
- Ongoing training and development
- Career advancement opportunities
- Travel-related benefits and exclusive discounts