Support and advance the product vision by researching, ideating, sketching, and validating high-quality user experiences for our business aviation software products.
Partner closely with stakeholders to understand and define project goals, requirements, and success metrics, while considering technical feasibility and design implications.
Develop a deep understanding of existing product functionality, business logic, and customer workflows to support ongoing enhancements and growth initiatives.
Translate concepts and requirements into clear deliverables, including wireframes, user stories, acceptance criteria, process flows, and supporting documentation.
Collaborate with the Engineering team to explore technical implementation options and identify realistic, creative solutions to constraints or challenges.
Work closely with the QA team by defining acceptance criteria, supporting test planning, reviewing results, and guiding overall testing approaches.
Coordinate and participate in user acceptance testing, including test execution, issue validation, approvals, and release readiness activities.
Make informed design and user experience decisions related to new, core, and future features, balancing usability, consistency, and technical constraints.
Contribute to and help improve existing product and delivery processes; assist in defining new processes where gaps exist.
Collaborate effectively with cross-functional team members, including other analysts, developers, project managers, QA, and others.
Assist in creating supporting documentation such as release notes, user guides, and other supporting content.
Requirements
Bachelor’s degree in a relevant field such as Business Administration, Information Systems, Computer Science, Engineering, or a related discipline.
5+ years of experience in a related field such as business analysis, project management, or related role within a software or technology-driven environment.
Experience working in regulated, complex, or data-rich domains (e.g. aviation, maintenance tracking, inventory management, financial services, insurance) is a strong plus.
Demonstrated experience eliciting requirements, writing user stories with clear acceptance criteria, and supporting Agile/Scrum development teams.
Strong ability to communicate complex concepts clearly and concisely, both verbally and in writing, with technical and non-technical stakeholders.
Hands-on experience creating wireframes, mockups, or process flows to support product definition and design discussions.
Comfort working with complex data models, business rules, and system integrations; ability to reason through data dependencies and edge cases.
Familiarity with Agile delivery practices
Experience with business aviation software (maintenance tracking, component inventory, MRO systems) is a plus but not required.
Good knowledge of Microsoft office tools (Excel, SharePoint, Teams, O365).
Business analysis or Agile certifications (e.g., CBAP, PMI-PBA, Scrum-related certifications) are a plus but not required.
Benefits
Competitive and comprehensive compensation packages