Sales Development Manager

Role Overview

• Lead, coach, and develop a team of Sales Development Representatives (SDRs) through regular feedback, performance reviews, and career development planning
• Set clear performance expectations and hold team members accountable to defined goals and key performance indicators (KPIs)
• Monitor individual and team performance, addressing gaps through coaching plans and continuous improvement initiatives
• Ensure consistent execution of sales development processes, including lead qualification, early engagement, and event-generated leads
• Drive high-quality pipeline generation by ensuring SDRs consistently source and schedule qualified meetings with target prospects
• Conduct regular one-on-one meetings to review call activity, written communications, and performance data
• Analyze activity, conversion, and pipeline data to identify trends, coaching opportunities, and process improvements
• Partner with Sales leadership to design and execute effective sales development strategies aligned to revenue goals
• Collaborate cross-functionally with Sales, Marketing, Enablement, and Specialty General Managers to ensure alignment, messaging consistency, and smooth lead handoff
• Leverage Salesforce and analytics tools to track performance, report results, and inform data-driven decision making
• Proactively share insights and recommendations with stakeholders to improve pipeline health and team effectiveness
• Recruit, interview, hire, and onboard new SDRs, creating a supportive and inclusive team environment
• Reinforce sales enablement training and ensure team readiness across product knowledge, sales skills, and market focus areas
• Foster ongoing learning through coaching, team meetings, and skill development initiatives
• Build a motivating team culture through recognition, communication, and engagement
• Maintain visibility into team performance through dashboards and reporting
• Forecast SDR pipeline contribution and adjust strategies to address gaps
• Model company values by demonstrating accountability, adaptability, effective communication, customer focus, and results-driven leadership

Requirements

• Bachelor’s degree in Business, Marketing, Communications, Healthcare Administration, or a related field (preferred)
• Equivalent professional experience is accepted in lieu of a degree
• Ongoing professional development in sales leadership, management, or revenue operations is a plus
• Experience in healthcare, healthcare IT, SaaS, or B2B technology is strongly preferred
• Excellent verbal and written communication skills
• Proven experience leading, coaching, and developing sales or sales development teams
• Results-oriented with a track record of meeting or exceeding goals
• Strong organizational and time-management skills

Benefits

• Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution
• 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
• Generous Paid Time Off and Paid Parental Leave programs
• Company paid Life and Disability benefits
• Flexible Spending Account and Employee Assistance Programs
• Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed
• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning
• Global presence and in-person collaboration opportunities; dog-friendly HQ (US)
• Hybrid office-based roles and remote availability for some roles
• Weekly catered breakfast and lunch
• Treadmill workstations, Zen, and wellness rooms within our BRIC headquarters