Cross-Team Alignment: Partner with shared services (ETL, DBA) to understand their priorities and ensure visibility into changes that impact product teams.
Backlog Stewardship: Validate and prioritize platform-related work based on business and customer impact, not just technical demand.
Stakeholder Communication: Act as the communication hub—translating technical work into business impact and keeping product and engineering aligned.
Release Planning: Identify dependencies and risks across teams to support proactive, conflict-free releases.
Process Improvement: Establish and refine recurring communication patterns, dependency reviews, and retrospectives to surface issues earlier and improve delivery.
Risk & Dependency Management: Spot conflicts, timing issues, or cross-service impacts and work with teams to resolve them.
Documentation & Transparency: Ensure that shared services roadmaps, plans, and changes are clearly documented and accessible.
Testing & QA Coordination: Work with QA and engineering to ensure testing accounts for platform dependencies and infrastructure changes.
Relationship Building: Develop trust and collaboration with technical teams to enable efficient information flow and problem-solving.
Define Success Metrics: Establish key performance indicators (KPIs) for the platform with a focus on productivity & efficiency metrics.

Product Management Experience: 5+ years in a software product role, ideally with exposure to platform, infrastructure, or technical teams.
Communication Skills: Exceptional ability to translate technical concepts into clear, actionable communication for technical and non-technical stakeholders.
Technical Fluency: Familiarity with cloud-native platforms (e.g., Kubernetes/EKS), APIs, databases, and data pipelines. Ability to understand and explain how infrastructure decisions impact product functionality.
Release & Dependency Management: Experience identifying and coordinating cross-team dependencies within SaaS environments.
Process Orientation: Skilled in identifying process gaps and driving adoption of improved practices.
Agile Experience: Comfortable working within Agile development environments and modern software delivery practices.
Cross-Functional Collaboration: Proven ability to facilitate alignment across multiple teams with competing priorities.

Product Manager – Technical Foundation

Key skills