Senior Site Reliability Engineer, Security

Role Overview

• Responsible for availability, latency, performance, efficiency, monitoring/observability, emergency response, capacity planning, setting and maintaining SLOs, SLIs and Error Budgets, creating dashboards.
• Analyze, troubleshoot and resolve operational challenges contributing to defined SLO's.
• Manage site stability, performance, reliability, and maintain uptime for production environments.
• Develop a fully automated multi-environment observability stack based on the existing system and extend it to predict capacity needs based on the usage patterns.
• Strive for automation to reduce toil and increase development velocity.
• Perform application-specific production support, incident management, change management, problem management, RCAs, and service restoration as needed.
• Identify changes for the product architecture from the reliability, performance and availability perspective with a data driven approach.
• Document resolution run books and standard operating procedures.
• Actively look for opportunities to improve the availability and performance of the system by applying the learnings from monitoring and observation.
• Collaborate with software development teams in the release management process and to shape the future roadmap and establish strong operational readiness across teams.
• Implementation of reliability and observability tools (like New Relic, Prometheus, Grafana etc.,).
• Collaborates with Security team and other platform engineering teams to build reliable, maintainable, and scalable solutions that improve our security posture.

Requirements

• Strong background as a SRE supporting a 24x7 highly available production environment for a SaaS or cloud service provider.
• Solid experience with Monitoring/APM/Observability tools (Splunk, New Relic etc.)
• Experience implementing observability plans around logs, metrics, and traces.
• Experience in an agile development team developing software.
• Experience with cloud infrastructure environments, preferably AWS, and Infrastructure as code (Terraform, CloudFormation).
• Extensive experience with Docker, Kubernetes, Helm, CI/CD and config management tools like Ansible, Chef.
• Strong experience with containerization technology and/or Kubernetes.
• Experience with Release automation, system administration, configuration management.
• Experience with programming languages (Java, Python, Go, etc.).
• Strong understanding of Linux, Windows, software development, systems, networking, and cloud concepts.
• Strong interpersonal and teaming skills
• ability to set and enforce process and influence engineers who are not direct reports.
• Strong analytical and programming skills (Python, Go, Java etc.).
• Deep understanding around best practices for modern cloud security.
• Proven experience building observability for security concerns, such as privilege escalations and bot detection.

Tech Stack

• Ansible
• AWS
• Chef
• Cloud
• Docker
• Grafana
• Java
• Kubernetes
• Linux
• Prometheus
• Python
• Splunk
• Terraform
• Go

Benefits

• Comprehensive health benefits
• Generous PTO
• 401(k) matching
• Paid parental leave
• Hybrid work schedules
• Career development support
• Wellness programs
• Opportunities to give back through CR Cares™