Lead customer implementations end-to-end, ensuring adoption, measurable outcomes, and long-term scalability.
Design architectures that map Synthesia’s capabilities to high-value customer use cases.
Partner with Sales on solution scoping, proposals, API demos, and deal strategy.
Build proofs of concept to demonstrate the art of the possible and accelerate customer buy-in.
Create playbooks, frameworks, and integration patterns that help us scale how we deliver value.
Act as a trusted advisor to technical and business stakeholders — including VP
and C-level audiences.
Collaborate with Product and Engineering to bring the voice of the customer into platform evolution.
Contribute to platform thinking — helping shape how we scale Synthesia from product → ecosystem.

5+ years in Solutions Architecture, Technical Consulting, or Pre-Sales within a SaaS environment
Strong project & stakeholder management across multiple workstreams
Hands-on experience working with APIs, workflows, or integrations
Excellent storytelling and communication skills — able to engage technical and executive teams
A commercial mindset — understanding how architecture drives adoption, retention, and expansion
Proven experience building scalable frameworks, architectures, or delivery models
Curiosity, initiative, and a builder mentality — with comfort navigating ambiguity in a high-growth environment

Solutions Architect

Key skills