Key skills
Communication
About this role
Role Overview
- Serve as the primary liaison between Finch, attorneys, and clients
- Maintain proactive communication with clients throughout treatment and the case lifecycle
- Provide detailed case status reports and updates to attorneys and firms
- Work with case managers, intake specialists, and demand reviewers to coordinate case progress
- Identify and resolve delays or issues before they affect outcomes
Requirements
- Have 10+ years of paralegal experience, ideally in personal injury or high-volume plaintiff work
- Are highly organized, detail-oriented, and proactive in communication
- Can build trust quickly with attorneys and clients alike
- Understand the importance of both client experience and case velocity
Benefits
- 100% coverage for health, dental, and vision
- 401(k) retirement plan
- In-office snacks, drinks, and daily team lunch and dinners
- Flexible PTO (we trust you to take the time you need)