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Legal Intake Specialist, Bilingual – English/Spanish at Finch | JobVerse
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Legal Intake Specialist, Bilingual – English/Spanish
Finch
Remote
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Legal Intake Specialist, Bilingual – English/Spanish
United States
Full Time
2 hours ago
$55,000 - $75,000 USD
Apply Now
Key skills
Sales
About this role
Role Overview
Answer inbound calls for multiple Law Firms with empathy and professionalism
Qualify cases and confirm eligibility using defined criteria and an understanding of personal injury cases
Guide clients through the sign-up process and secure retainers
Hand off cases to attorneys and lead paralegals with complete and accurate information
Maintain responsiveness as a key builder of trust with every partner
Requirements
Have 5+ years in client-facing intake or sales roles, ideally in legal services
Are an excellent communicator who can build trust quickly
Can lead conversations with empathy while maintaining control of the call
Stay calm and focused under pressure
Are able to multi-task in a fast paced environment
Can confidently help people understand how a lawyer can best help with their situation with a soft sales approach
Benefits
100% coverage for health, dental, and vision
401(k) retirement plan
In-office snacks, drinks, and daily team lunch and dinners
Flexible PTO (we trust you to take the time you need)
Apply Now
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