Support us in designing the insurance experience of the future.
As Head of Strategic Operations, you will be a key driver of organisational efficiency, operational performance, and strategic execution.
Support the COO, bridging business strategy, product development, and operational excellence across all core operational domains.
Ensure strategic initiatives are launched and delivered effectively.
Ensure Operations operates as a scalable, data-driven, and digitally enabled function.
Combine strategic project management, data-informed decision-making, operating model design, and cross-functional collaboration.
Lead the development and integration of AI and automation systems within Operations.

Bachelor’s or Master’s degree
6+ years in strategic operations, consulting, business operations, product operations, or a comparable strategic role
Proven track record of delivering cross-functional, data
and automation-driven initiatives
Strong analytical thinking and problem-solving skills
High degree of ownership and decision-making confidence
Excellent communication and stakeholder management abilities
Strong project and program management capabilities
Familiarity with agile methodologies and digital product development is a plus
Comfortable working with data and insights; able to translate complexity into clarity
Strong interest in emerging technologies such as AI, automation, and workflow orchestration
Fluent in English and German

Attractive fixed salary
Start with 28 vacation days, with an increase every two years (capped at 30 days). Holidays on December 24th and 31st.
Choose between a free Swapfiets bike, a BVG ticket (“Umweltticket”) or a “Deutschlandticket” subsidized by us
Work hybrid
from your home office or in our office in Berlin-Mitte
Work abroad in the EU for up to 60 days
Benefit from free coaching sessions with nilo.health, our mental health tool
Test our products yourself! Choose between dentolo, petolo or vitolo
Learning Budget starting from 750 € per year
Regular (360 degree) feedback
Legendary summer and winter parties
Regular team events
Many discounts on the corporate Benefits Platform
Two Community Days per calendar year
Pet friendly office

Head of Strategic Operations

Key skills