Operations Support for our MVPD-based LIVE and VOD ABR video encoding and packaging systems
Responsible for making sure our acquisition and encoding infrastructure is always in a healthy state
Managing live and exclusive content events
Respond to and troubleshoot missing incoming ad signals
Providing break/fix and analysis throughout our video workflow
Working with internal/external teams to mitigate and resolve any issues related to video
Perform routine maintenance (sometimes overnight)

Minimum of 2 years of experience in maintaining and troubleshooting video delivery or video applications
Able to work in a shifted 24x7 operations environment
Familiarity with different CDN vendors and their systems (e.g. Fastly, CloudFront, Akamai, Level3, etc.)
Understanding of various multimedia transport protocols such as: Zixi, SRT, RTP, RTMP, UDP
Familiarity with enterprise MPEG Analysis tools, such as Tektronix/Telestream, Ineoquest, Triveni, etc
Experience with alternate content in an ABR ecosystem (ESAM, ESNI/SCTE-224)
Understanding of backbone video and distribution (Peering, Transport, POP sites, etc)
Knowledge of monitoring protocols such as SNMP a plus
Familiarity with DRM and content encryption, including 3rd-party integrations
Experience with SCTE-104 and SCTE-35 ad messaging
Knowledge of SSAI & CSAI ad workflows
Bachelor's degree (B.A. or B.S.) from four-year College or university; or equivalent training, education and experience.

Robust benefit package including Health/Dental/Vision coverage 401k, Life Insurance, and commuter benefits
Free Premium Fubo Account
Unlimited PTO days and regular company-wide activities

Streaming Media Support Engineer

Key skills