Work closely with your trio (development and product management partners) as well as with key stakeholders across the portfolio.
Design end-to-end experiences by creating low-fidelity wireframes, high-fidelity visual designs, journey maps and detailed service blueprints.
Own customer outcomes and develop a cohesive, holistic vision for the user experience.
Facilitate design reviews, critiques and workshops to ensure smooth collaboration among stakeholders.
Use user feedback and data to inform design decisions, collaborating with product management to define strategic direction.
Develop design concepts and solutions grounded in user needs, product vision, and technical capabilities.
Leverage cutting-edge AI tools and maintain a curious mindset toward AI to experiment with and craft innovative design solutions focused on user outcomes.

Minimum 5 years of relevant industry experience in senior roles leading the design of software-as-a-service (SaaS) products.
Ability to produce design deliverables across the entire user experience, including initial design visions and concepts, workflows, wireframes and polished visual designs.
Portfolio showcasing both web and mobile projects, including examples of delivered products with clear details of your specific contributions to design direction and decisions.
Experience incorporating user research findings into concepts and collaborating with UX research and content design teams.
Passion for solving complex problems and identifying opportunities to improve the product experience.
Experience in specialized markets such as healthcare, automotive, education or insurance is a plus.

Comprehensive health benefits, life and disability insurance, and fertility and family-forming support programs.
Generous paid time off and vacation, volunteer leave, quarterly personal wellness days and no-meeting days.
Tuition and book reimbursement programs to support continuous learning and professional development.
Thrive Global wellness program, confidential employee assistance program (EAP), and one-on-one wellness coaching.
Employee programs — including employee resource groups (ERGs), the “GoTo Gets Involved” volunteer program, and charitable donation matching — to amplify your social network and the impact of your contributions.
A registered retirement savings plan (RRSP) to help you plan for the future.
Gym reimbursement programs to support your physical well-being.
Access to telemedicine services for convenient healthcare.
GoTo performance bonus program to celebrate your engagement and contributions.
Monthly remote work allowance to cover home office expenses.

Senior Product Designer, UX

Key skills