You'll lead a post-sales SA team that helps enterprise customers realize deep, lasting value from Sanity.
Your focus is on outcomes: successful renewals, expansion into new use cases and business units, and implementations that hold up as customers grow.
Setting the team's strategic direction and personally owning your most complex, high-stakes accounts: overseeing implementations, building relationships with customer stakeholders, and navigating the moments where things get hard.
Coaching your Solution Architects on how to run value-oriented engagements: listening for what customers actually need, surfacing risks before they become problems, and mapping a clear path to success with Sanity at the center.
Hiring, developing, and retaining a skilled SA team that's equally credible with developers, architects, product leaders, and content teams.
Evolving the core post-sales motions (onboarding, implementation reviews, expansion discovery, and health monitoring) so customers move from signed to successful quickly.
Connecting Sanity's capabilities to customers’ business outcomes: showing customers how structured content, flexible workflows, and the modern content stack unlock faster shipping, better editorial experiences, and scalable growth.

Experience leading technical ICs in a high-growth environment, ideally with developer-facing or platform products
Strong technical foundation—comfortable discussing APIs, data models, front-end frameworks, integrations, and how Sanity fits into a modern content stack alongside hosting providers, ecommerce platforms, web and app frameworks, and analytics tools
Track record of driving customer retention and expansion through coaching, process design, and hands-on account ownership
Proactive about identifying risks and opportunities across the team’s customer portfolio
Clear, inclusive communicator who can build relationships with both internal and customer stakeholders
Ability to manage ambiguity and competing priorities without losing focus on what matters most to the customer
Familiarity with AI technologies and tooling with a focus on accelerating outcomes
Preference for SF based candidates, remote in the United States or Canada is an option
5+ years in solution architecture or technical customer-facing roles
2+ years managing customer-facing, technical teams

A highly-skilled, inspiring, and supportive team
Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth
A global, multi-culturally diverse group of colleagues and customers
Comprehensive health plans and perks
A healthy work-life balance that accommodates individual and family needs
Competitive stock options program and location-based salary

Manager, Post-Sales Solution Architecture

Key skills