Lead discovery and scoping conversations with qualified prospects alongside an ehouse Sales Director
Develop a deep understanding of each merchant’s: Business model and operating context, Ecommerce goals, KPIs, and success metrics, Current platform, tools, and technical constraints, Friction points and drivers for change
Ask thoughtful, structured questions that uncover real requirements, not just surface-level feature requests
Bring in Solution Engineers and subject-matter experts as needed to validate technical approaches and complexity
Architect end-to-end project approaches within the Shopify ecosystem, including: Platform migrations, custom builds, and iterative enhancements, retained services engagements, Integrations with ERPs, OMS, PIMs, middleware, and third-party tools
Interpret technical documentation and requirements (APIs, webhooks, data flows, system dependencies) to inform accurate scoping
Build detailed project estimates and assumptions, collaborating with Solution Engineers where needed
Author and own the Scope of Work, ensuring requirements are clearly documented, realistic, and aligned to delivery expectations
Shape high-level resourcing plans in Parallax based on scoped hours and project structure
Partner with the Head of Project Management on resource refinement and assignment
Support seamless sales-to-delivery handoff by clearly communicating scope, risks, assumptions, and context to delivery teams
Serve as a trusted advisor to prospective clients throughout the scoping process
Balance consultative guidance with pragmatic constraints around budget, timeline, and platform capabilities
Represent ehouse confidently in client conversations, this role requires strong communication, presence, and relationship-building skills
Requirements
Strong working knowledge of the Shopify platform and the broader Shopify ecosystem (apps, integrations, limitations, and best practices)
Experience scoping enterprise or complex ecommerce initiatives
Comfort interpreting technical concepts and documentation (APIs, webhooks, data integrations, system architecture), even if you’re not hands-on coding daily
Excellent communication skills; able to lead client conversations, synthesize complex information, and document requirements clearly
Highly organized and detail-oriented, with strong follow-through and ownership mentality
Collaborative by nature, comfortable working across sales, engineering, delivery, and leadership
Prior experience in a pre-sales, solutions consulting, or technical scoping role (Nice-to-Haves)
Background in solution engineering, technical project management, or implementation (Nice-to-Haves)
Familiarity with ERP, OMS, PIM, or middleware integrations common in Shopify builds (Nice-to-Haves)
Tech Stack
ERP
Benefits
Remote-First Culture: Work from anywhere with a team that values flexibility and accountability
Autonomy & Trust: Own your role and how you approach problem-solving
True Partnership: Work alongside experienced sales, engineering, and delivery leaders
High-Impact Work: Shape meaningful commerce initiatives for leading brands
Growth-Minded Environment: Learn continuously across commerce strategy, technology, and delivery