Key skills
ServiceNowCommunicationTime Management
About this role
Role Overview
- Assist with the Implementation of Dayforce
- Support leave management and provide policy/compliance guidance
- Manage payroll-related ServiceNow tickets
- Perform payroll GL reconciliations and troubleshoot system issues
- liaise with external payroll providers
- Administer region/country-specific benefits
- Support year-end processing, reporting, and audits
- Provide legislative guidance and assist with federal/state/local reporting
- Handle payroll for LTI, severance, bonuses, and other compensation
- Monitor and manage Time & Attendance
- Prepare regular and ad hoc management reports
- Identify and help implement payroll process improvements
- Support the North America Payroll Lead across core payroll operations
Requirements
- 5+ years of hands-on payroll processing experience
- Strong understanding of payroll processes, tax regulations, and compliance
- Ability to troubleshoot and solve payroll issues
- Excellent time management, accuracy, and organizational skills
- Strong interpersonal, communication, and confidentiality awareness
- Experience with collective agreements (an asset)
Tech Stack
- ServiceNow
Benefits
- Medical/Prescription Drug – Three (3) plans to choose from
- Dental – Two (2) plans to choose from
- Vision – Two (2) plans to choose from
- Health Savings Account
- Flexible Spending Accounts
- Basic Employee Life and Accidental Death & Dismemberment Insurance
- Voluntary Employee/Dependent Life and Accidental Death & Dismemberment Insurance
- Company provided Short-Term and Long-Term Disability
- Company provided Employee Assistance Program
- Voluntary Hospital Indemnity, Critical Illness & Accident Plans
- Voluntary Identity Theft Protection
- Voluntary Legal Plan
- 401(k) + Company Match
- Company provided Maternity Leave
- Company provided Bonding Leave
- Accrued Paid Time Off
- Paid Sick & Safe Time
- Nine (9) Scheduled Holidays + Two (2) Floating Holidays