Creates domestic and international travel arrangements for clients to include air, hotel, rail, and ground transportation
Ensure reservations are built according to client standards and preferences
Act as a trusted advisor by offering informed and insightful recommendations that provide the best traveler experience
Handle a wide range of bookings from simple bookings to complex bookings with potentially non-standard and multi-destinations, ticket exchanges, and complex fares
Make changes or solve any issues that might occur during or before the travel assignments
Benefit from comprehensive training by experienced colleagues

3 or more years' experience working as a Travel Consultant (or 5 years in other customer service industry)
Advanced knowledge of GDS (Sabre)
U.S. citizenship required due to Federal Government contract
A genuine passion for high-quality customer service
Good verbal and written communication skills
Strong teamwork skills
A positive, “can do” attitude
Willingness to learn and grow
Military experience/certifications accepted as a substitute for some requirements.

Travel Consultant II – Virtual

Key skills