Lead the planning and execution of all De Novo (new clinic), Acquisition, and Conversion development projects from concept through opening
Partner with Real Estate, Construction, and Operations teams to evaluate new market opportunities and ensure alignment with brand growth strategy
Partner on all aspects of new clinic opening from site identification, construction, and pre-opening readiness including systems integration
Establish and manage timelines, proactively addressing delays, cost overruns, or risk factors
Partner with cross-functional teams (operations, clinical, IT, HR, marketing) to ensure each clinic opens fully staffed, compliant, and brand-ready
Track and report key performance metrics for clinic openings, ensuring consistent post-launch performance reviews and improvement cycles
Serve as the primary point of contact for franchisees and internal partners throughout the opening process, and through year two of operations
Provide ongoing performance coaching focused on patient volume, staffing, throughput efficiency, and profitability
Conduct performance reviews with franchisees to benchmark success and build tailored improvement action plans
Offer coaching and consultation to franchisees on early operational ramp-up
Maintain alignment with all brand standards, state regulations, and clinical compliance requirements during pre-opening phases
Develop best practices for process improvement, vendor management, and project efficiency

Bachelor’s degree in business, Healthcare Administration, or a related field
7+ years of experience in multi-unit healthcare operations, or franchise growth leadership
Proven track record of managing end-to-end clinic openings and delivering projects on time and within budget
Strong knowledge of regulatory readiness for healthcare environments
Exceptional communication, negotiation, and stakeholder management skills
Ability to work cross-functionally and drive accountability across internal and external partners

Director of De Novo and Clinic Growth

Key skills