Maintain the safety of visitors, employees, and property at the Garden while enforcing Garden rules and regulations.
Provide information and assistance to the visitor in a pleasant, professional manner.
Work closely with Visitor Services to provide the best information and service for the visitor.
Maintain valid certification in CPR (cardiopulmonary resuscitation), the use of AEDs, and Standard First Aid through Garden-provided training.
Provide emergency first aid to employees and visitors.
Prepare accurate and clear reports of accidents, illness, theft, vandalism, or any other unusual occurrences with immediate notification to Security Management.
Perform responsibilities specific to each post as assigned.
Perform patrols including all buildings, islands, gardens, and other Garden property. Control traffic whenever needed.
Make appropriate Security Department vehicle operating and safety checks.
Pick up and deliver people and materials as needed.
Assist Security Management in other areas as directed.
Requirements
At least one year of security or similar experience preferred
High School diploma or equivalent
Excellent oral and written communication skills
Ability to successfully complete First Aid and CPR training
Valid driver’s license insurable by the Chicago Horticultural Society
In addition to English, ability to speak and understand one or more other languages preferred
Ability to use computers/email proficiently
Benefits
Wellness initiative benefit
Employee Assistance Program (EAP)
Retirement plan
Garden membership
free to employees at Household Plus level
Discounts to Garden Shop, Cafe, Garden-sponsored educational classes
Employee events such as Orchid show, Night of 1,000 Jack-o'-Lanterns, Lightscape employee & friends preview night