Oversees planning and execution of large and moderately complex projects and programs for Centralized Dispatch.
Inspects and analyzes program sites, and monitors compliance with policies, procedures, and regulations.
Assembles program teams, assigns individual responsibilities, develops schedules and determines and acquires resources needed.
Develops and maintains program plans and budgets and prepares and analyzes performance reports.
Negotiates, administers, and manages contracts of contractors and consultants.
Serves as liaison between team members and functional area management requesting program.
Supervises teamwork processes and procedures and expenses and supports programs which drive team performance toward departmental and organizational goals.
Reviews and evaluates work to ensure quality, timeliness and ensures quality control in adherence to policies and procedures.
Oversees program personnel needs including coaching, training, and evaluating employee performance.

Bachelor's Degree (accredited) in Business Administration or similar area of study, or in lieu of degree, High School Diploma or GED (accredited) and 4 years of relevant work experience in transportation dispatch, project management, or logistics.
Seven (7) to ten (10) years previous experience (in addition to education requirement) in transportation, logistics, or the waste industry.
Travel 20% as needed.
Leadership/supervisory experience in transportation, dispatch or related field.
Project Management experience in the area of Operational Improvement and Business Optimization.

Program Manager – Centralized Dispatch

Key skills