Key skills
Communication
About this role
Role Overview
- Process customer orders, make product recommendations and handle account inquiries using world-class technology
- Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently
- Build business relationships with customers over phone, email and chat
- Understand customer needs and recommend Uline's best solutions
- Help customers navigate Uline's website and online ordering
Requirements
- High school diploma or equivalent
- Bachelor's degree preferred
- Excellent problem-solving, listening and communication skills
- Prior customer service experience is a plus, but if you are eager to learn, we will train you!
- Bilingual (English / Spanish)
- fluent in both verbal and written forms.
Benefits
- Complete health insurance coverage
- 401(k) with 6% employer match that starts day one!
- Multiple bonus programs
- Paid holidays
- Generous paid time off
- Tuition Assistance Program that covers professional continuing education
- Best-in-class, clean, modern facilities
- First-class fitness center and nearby walking path