Vice President, Surgeon Relations

Role Overview

• Consultant dashboard creation and maintenance.
• Initiate and manage consultant contracts, including renewals and updates
• Prospectively assign/propose work tasks that are in alignment with Business Unit’s Needs Assessments and strategic direction
• Yearly reporting on key performance indicators and key initiatives to the SAB
• Effectively align US and OUS consultant work product to more effectively utilize consultant expertise while more effectively utilize consultant time.
• Ensure that we are fully leveraging the expertise of our consultants on a global scale.
• Produce and oversee opportunities to disseminate consultant work product to multiple communication and educational avenues
• Audiences to include: surgeons, field sales organization, healthcare systems, corporate marketing and clinical affairs.
• Be an ambassador for Advita – both with current customers and newly identified customers.
• Cultivate newly identified relationships with health care providers
• Intense focus on customer retention and conversion
• Spearhead communication efforts to address customer issues in an urgent manner ensuring resolution and customer satisfaction
• Oversee a regular cadence of customer communication for multiple tiers/segments of customers
• Perform analytic assessments of the rate of return associated with our most significant medical education events.
• Manage consultant contract renewals.
• Collaboratively work with E&D and S&M team members to resolve customer relationship challenges
• Knowing and applying Advita’s Quality Management System and any appropriate federal and international standards.
• Assisting and supporting other employees, teams, and sales personnel as necessary.

Requirements

• Bachelor’s Degree in a related field from an accredited institution required; Master’s Degree preferred
• 10+ years’ experience in orthopedic medical device sales and/or marketing
• 10+ years’ experience in direct customer contact (health care providers)
• Knowledge of global orthopedic market
• Ability to interact with surgeons and sales personnel
• Excellent communication and interpersonal skills
• Valid Driver’s License
• Acceptable driving record
• Ability to travel 75% of time