About this role
Role Overview
- Develop and provide excellent customer service to internal and external customers at all times
- Manage documents for accuracy, such as dates, times, location, counts and related information
- Update operational/customer transportation data in software systems and applications
- Utilize databases, logs, and other sources to locate and verify information
- Manage forms, labels, billing, invoices and related documents
- Track orders and information through systems, vendors and related sources
- Ensure compliance with company policies and procedures
- Assist with identifying potential operational or service concerns
Requirements
- High School graduate or GED
- Two years of office experience in a logistics/transportation environment
- Basic proficiency in Microsoft Office, Internet, and job specific software applications
- Ability to enter, review and verify documentation and information
- Ability to prepare logs, reports, and documents
- Knowledgeable of customer service principles and practices
- Understanding of operational and support principles in a related supply chain environment.
Benefits
- Competitive Paid Time Off
- 401(k)
- Health insurance
- Employee benefits platform with discounts on gym memberships and retail
- Pet insurance