Lead on‑site installation of new machines, full production lines, complex upgrades, and line relocations
Understands machine portfolio and processes
Prepares sites for installation; arrange for necessary equipment to the sites before installation commences, such as tools, containers, moving and safety equipment; negotiation and arrangement of accommodations and transportation to and from site
Manages selected contractors to fulfil their scope of work on-site
Manages Field Service Technicians on-site
Manages schedule for installation and commissioning until acceptance of equipment, including scheduling KHS and non-KHS Field Service Technicians
Acts as key contact to the customer, site personnel and facility
Maintain and monitor the project schedule from installation through commissioning and acceptance
Represent KHS professionally and maintain strong customer relationships while on site
Completes required documentation on-site, e.g. cost tracking on installation budget, technicians on-site, daily reports to the Project Manager and customer; completes safety and customer documentation as required
Interfaces with Engineering, Production and Project Management personnel to solve technical problems or project issues
Responsible for the budget, including handling of FCNs with customer and contractor, communicating and correcting the schedule as needed
Tracks quality issues in a separate reporting system
Trains and mentors new employees on the project
Follows KHS administration, workplace safety policies, procedures and practices
Conveys professional image to customer; wears KHS uniform; assures that all personnel on-site will use the same uniform, maintains professional appearance, conduct, attitude, and promotes KHS’ business activities to all internal and external customers.
Requirements
Ability to travel up to 90 percent domestically and internationally, using all modes of public transportation
Provides his or her own hand tools
Must be on call to travel or provide occasional telephone assistance to customers after standard work hours and on weekends
Must be able to work in a high production environment under stress and demanding circumstances
A Bachelor’s degree in Electrical, Electronics or Industrial Engineering or a related field
One year service experience in packaging/processing industry in a food, beverage, chemical or an equivalent combination of education and experience
Strong mechanical and electrical aptitude with hands-on troubleshooting ability
Ability to diagnose, repair, and resolve mechanical or technical issues
Full understanding of technical drawings, layouts, and system schematics
Knowledge of on‑site safety standards and industrial equipment safety practices.
Benefits
Medical, Dental, Vision insurance offered at 30 days of employment